FAQs

Who owns my website once it is built?

Once your website is built, you maintain ownership. We facilitate the design and web development process, but you retain full ownership of the website hosted on our servers. If you wish to migrate to your own servers, we can assist with that.

Why WordPress?

WordPress is the most popular website platform globally. Intuitive, flexible editing and everything you need to grow your site and audience.

Can you build my website on another platform?

Certainly, we're flexible in accommodating your preferences. Building your website on another platform may require a custom quoted package to ensure seamless integration and optimal performance.

How can I make changes to my website once launched? / What ongoing support do you offer for my website?

Once your website is launched, you'll have full control to make changes independently. However, we also offer management services and customisable website maintenance packages to assist or handle updates on your behalf.

What if I require functionality not listed in your packages?

Certainly! If your requirements extend beyond our offerings and become highly bespoke, we'll assess the feasibility. In cases where it falls outside our remit, we'll refer you to our trusted partners for specialised solutions.

What if I am not happy with the design?

Your satisfaction is paramount. We offer revisions to ensure your web design meets expectations. We'll work closely with you until you're delighted with the outcome.

Do I need to provide you my login details for Wix

No, you won't need to share your login details. Instead, you can create a user for us within the platform, granting access solely to the necessary areas for website development.

What other costs are involved?

Outside of the fixed package cost, additional services or features requested beyond the scope will be quoted separately to ensure transparency and clarity.

Do you offer any services to help customers find my website?

Yes, we offer various marketing services to enhance your website's visibility, including SEO, PPC, content creation, and social media management, available as additional costed services.

Can I sell products via my website / Do you offer ecommerce development?

While our focus is on lead generation and informational websites, we're open to discussing ecommerce opportunities on a bespoke package basis. If needed, we can also refer you to our trusted partners specialising in ecommerce development.

Can you integrate third-party tools and services into the website, such as payment gateways or analytics?

Absolutely, we can integrate third-party tools like payment gateways or analytics into your website if it's within the project scope. If not, we can provide a separate quote for the integration.

How long will it take?

Depending on the package, it can take anywhere from 5 to 10 weeks from concept to finalising production.

What are your payment terms?

We take a deposit, then spread the balance over the course of the project.

Can any domain be connected?

Yes, any registered domain can be used for your new website.

Who supplies website content?

Our packages are not priced with content included, however we do provide copywriting services we'd be happy to discuss during your initial consultation.

What are the hosting costs with WordPress?

We provide hosting services for your new website. However the hosting costs may vary depending on the package. This can be discussed in your initial consultation. We are also happy to manage the website on hosting provided by you, as long as it meets the specification requirements of the new website.

Do you provide copywriting?

Yes, we provide copywriting and various other marketing services including: PPC (Pay per click), SEO (Search engine optimisation), CRO (Conversion rate optimisation), SMO (Social media optimisation).

Do you provide images?

We can provide generalised images as part of the project from our licensed suppliers, however any branded images must be supplied by the client.

Can I make changes to my site once it is completed?

Yes of course, you will have full access to administrate your website and make changes as you require.